FREQUENTLY ASKED QUESTIONS

Clinical Hispanic Metroplex near you

We are at your side to offer you the best service of customer care and give you always a solution that fits your needs. If you have any question you can get in touch with us for any of our channels of communication (click here), We will contact you shortly. Here are some frequently asked questions from our patients.

GENERAL MEDICAL CONSULTATION

You can pay in cash, debit card or credit card. 

You can do it by web page in Reserve a Time, call or write for any of our contacts.

You can do the query through any contact that we have available in the website and in social networks. We always have executives available to respond.

No, we attend without an appointment.

From now on, timely care, but from the safety from your home, we have implemented a form of medical consultations via video conferencing service. Here patients will have access to our professionals with the utmost security and confidence. You can see for the first time to one of our professionals or you can do a follow-up control.

First, you must log in to the web agenda on our website and, when you choose centre of attention, you telemedicine. To schedule your time, you will receive an email with a link to make the payment and be able to shape your reservation. You will also receive an email with all the instructions to log the date and time of your query.

You have to access the link that you have sent via email. We advise you to check that your camera and microphone to work correctly and to connect at least 15 minutes before from a quiet place.

Yes. In the event that you require medical orders or prescriptions, these will be sent to your email address.

You'll be able to access your telemedicine practice from the device that you arrange: desktop, notebook, Tablet or phone. What is important is that you have a stable internet connection, camera, and microphone.

Yes. We treat and monitor chronic diseases such as:

  • Diabetes
  • High blood pressure (hypertension)
  • High cholesterol
  • Asthma
  • Thyroid problems
  • Overweight and obesity

In Clinical Hispanic Metroplex We focus on preventative medicine and continuous monitoring to help our patients maintain a better quality of life.

We also perform laboratory tests, monitoring, and personalized medical follow-up.

We offer both options.

You can visit us for same-day urgent medical care or also establish a permanent practice with a general practitioner for check-ups, preventative screenings and ongoing monitoring of your health.

Many patients prefer to have a family doctor who knows their medical history and can support them long-term.

Yes. After a medical evaluation, our providers can issue medical notes or disability leave when medically necessary.

We treat patients with symptoms of flu, COVID, infections, minor injuries, and other conditions that may require rest or work justification.

If you need a Hispanic clinic near you for same-day medical appointments, we can help.

Yes. We perform rapid in-clinic tests for:

  • COVID-19
  • Influenza (flu)
  • Strep throat (throat infection)

In many cases, the results are available during the same visit so that treatment can begin quickly if necessary.

We also evaluate symptoms such as fever, sore throat, cough, congestion, and general malaise.

Yes. We offer vaccines for children and adults depending on availability and patient needs.

Vaccines help prevent diseases and are an important part of family preventive health.

You can call us to check the availability of school vaccines, seasonal vaccines, and vaccines recommended for adults.

If you experience a serious medical emergency, difficulty breathing, severe chest pain, loss of consciousness, or other severe symptoms, you should call 911 or go immediately to the nearest emergency room.

For non-serious medical situations, you can contact our clinics during business hours to schedule a consultation or receive medical guidance.

In Clinical Hispanic Metroplex We work to provide fast and affordable service to the Hispanic community in the Dallas, Fort Worth, and North Richland Hills area.

GENERAL

Monday to Saturday
09:00 AM – 08:30 PM

Sunday
10:00 AM – 06:00 PM

Our clinics are located in Dallas and Fort Work know here the exact directions to know which one is closer to you.

We accept patients with or without health insurance.

Welcome the people with insurance Medicare, Medicare Advantage, Aetna, Blue Cross Blue Shield, Oscar healthcare, Superior Health Plan (Ambetter), HMO and PPO Blue Cross Blue Shield, Cigna HMO, and Aetna PPO.

We accept most major health insurance plans, including some private and commercial plans. We also treat uninsured patients at affordable rates.

If you would like to confirm whether we accept your insurance, you can call us and our team will gladly verify your coverage before your appointment.

At Clinica Hispana del Metroplex, we seek to facilitate access to medical services for Hispanic families in the Dallas, Fort Worth, and North Richland Hills area. 

Our team of trained professionals serve in Spanish and English as the more comfortable you feel.

  • We are a clinic with professionals committed to excellence in the comprehensive service to our patients, under the highest standards of safety and quality.
  • We give special relevance to the treatment of human warmth, care and closeness
  • Team of trained professionals, who loves his profession.
  • Because you will find a high quality human unbeatable.
  • For our honesty and transparency.
  • Because we put at your reach the best quality medical and health care with fair prices.
  • Because in Clinical Hispanic Metroplex, we ensure from the very first day, for your health, for your safety and for your quality of life.
  • Because we're committed to the prevention of diseases, with programs customized for you, based on the early detection, education, follow-up.

Yes, we have several types of laboratory tests, the results you can discuss it with the doctor privately without cost for a better understanding of the same. Check out reviews here, which we have available for you.

If, you are treated in the same way that it caters to all and immediately, you become part of our community. Visit us 

Yes. We care for children over 4 years old, teenagers, and adults.

We offer pediatric consultations, general checkups, vaccinations, treatment for common illnesses, school screenings, and family medical care in Spanish.

Many families seek us out because they can receive medical care for the entire family in one location, near Dallas, Fort Worth, and North Richland Hills.

VITAMIN SERIES

A vitamin IV infusion, also known as IV therapy or intravenous IV therapy, is the direct administration of vitamins, minerals, antioxidants, and essential nutrients into the bloodstream via an intravenous line. Unlike pills or oral supplements that pass through the digestive system and are only absorbed between 20% and 50% of the target volume (TPV), IV therapy achieves 100% absorption, meaning your body fully utilizes each nutrient from the very first dose.

It helps improve energy levels, strengthen the immune system, accelerate physical recovery, relieve chronic stress, improve skin and hair health, support weight loss, and treat migraines, hangovers, and vitamin deficiencies, among many other benefits. At Clínica Hispana del Metroplex, we offer personalized vitamin IV drips in Dallas, Fort Worth, and North Richland Hills, TX.

Yes, intravenous therapy is completely safe when administered by certified healthcare professionals, as is the case at Clínica Hispana del Metroplex. Each session is supervised by trained medical staff, we use sterile, single-use equipment, and we follow strict medical protocols for every administration.

Before any session, we conduct a health assessment to ensure the protocol is appropriate for your specific needs. We are not a spa or an unsupervised service—we are a certified medical clinic with years of experience serving families in the DFW area.

You don't need an appointment to receive a vitamin IV at Clínica Hispana del Metroplex. We accept walk-ins and walk-ins. Upon arrival, our team will perform a quick evaluation to determine the most appropriate protocol based on your symptoms, goals, and overall health.

If you prefer to schedule in advance to guarantee your spot and reduce wait times, you can easily do so through our website, by phone, or via WhatsApp. We are located in Dallas, Fort Worth, and North Richland Hills, TX.

The duration of a vitamin serum session depends on the selected protocol. Most of our standard serums—such as the Myers' Cocktail, the Energy Blend, the Beauty Serum, or the Immune Serum—last between 30 and 45 minutes. During this time, you can relax comfortably in our clinic.

The NAD+ IV serum is the exception: being a higher concentration protocol (250mg), its administration takes approximately 2 hours to ensure safe and comfortable absorption. Our team will inform you exactly how long your session will take before it begins.

Our vitamin serums start at $199 per session. The cost varies depending on the protocol and the complexity of the formula. For example:

  • Standard serums (Myers' Cocktail, Energy, Immunity, Detox, Beauty): from $199
  • NAD+ IV 250mg: $245 per session
  • NAD+ Subcutaneous Protocol (6 weeks): $600

At Clínica Hispana del Metroplex, we believe in transparent pricing—no hidden fees or surprises. All pricing information is provided before you begin any treatment. We serve patients at our three locations in the DFW, Texas area.

For fatigue and low energy, the most recommended protocols in our clinic are the Energy Blend and the Myers' Cocktail. The Energy Blend includes B Complex, Methylcobalamin, Vitamin C and Folic Acid, with Glutathione at the end — a combination designed to boost physical and mental performance immediately.

For cases of deeper chronic fatigue or severe brain fog, the protocol of NAD+ IV It is our most advanced option, as it acts directly at the cellular level to restore energy production from within.

The best part is that our team will assess you upon arrival and recommend the most suitable IV fluid for your specific needs. Schedule your consultation at any of our clinics in Dallas, Fort Worth, or North Richland Hills, TX.

In most cases, yes, but each situation requires individual medical evaluation. At Clínica Hispana del Metroplex, we conduct a pre-session assessment to ensure the protocol is safe and appropriate for your health condition. We adjust the formulas based on your medical history, current medications, and health goals.

If you have diabetes, high blood pressure, kidney disease, heart disease, or any other chronic condition, please inform us at the time of your evaluation. Our medical team will determine if IV therapy is appropriate for you and what adjustments are necessary to ensure your experience is completely safe.

Many patients report feeling a noticeable improvement from the first session—more energy, better mood, and greater mental clarity within hours. However, the number of sessions recommended depends on your goal.

  • For general well-being or specific recovery: 1 session may be enough.
  • For sustained results in energy, immunity, or beautyWe recommend one session per week for 3 to 4 weeks, followed by monthly maintenance.
  • For the NAD+ protocolThe 6-week subcutaneous plan is designed for deep and lasting results.

Our team designs a personalized plan for you based on your goals and your response to treatment.

In most cases, health insurance does not cover IV wellness therapy or vitamin infusions, as these are considered preventive and functional medicine treatments. However, at Clínica Hispana del Metroplex, we offer affordable and transparent pricing, with options starting at $199 per session, no insurance required.

We accept cash, debit, and credit cards. If you have questions about your specific coverage, please contact us before your appointment and we'll help you clarify your options.

The procedure is very comfortable for the vast majority of patients. You will only feel the initial small prick when the IV is inserted—similar to a blood draw. From that point on, you can relax while the IV is administered over the next 30 to 45 minutes.

Some patients report a slight cooling or cold sensation in their arm during the treatment, which is completely normal. Our medical staff monitors you throughout the session to ensure your comfort. Afterward, most patients feel energized and revitalized immediately.

The side effects of vitamin IV drips are minimal and infrequent when administered by certified medical personnel, such as at Clínica Hispana del Metroplex. The most common and mild side effects include:

  • Slight cooling sensation on the arm during application
  • Slight redness or bruising at the injection site (disappears within hours)
  • Brief metallic taste at the start of the infusion (normal with some B Complex components)

Serious adverse reactions are extremely rare, which is why each session is monitored by our medical team from start to finish. Before beginning, we conduct a health assessment to minimize any risk.

Yes. One of the great advantages of IV therapy is that it requires no recovery time. You can resume your normal activities—including driving, working, or doing light activities—immediately after your session.

In fact, most of our patients report feeling more energetic and mentally clear after leaving the clinic. For high-intensity physical activity, we recommend waiting at least one hour after your session to allow the nutrients to be optimally distributed throughout your body.

The key difference lies in absorption and speed of action. When you take vitamins in pill or capsule form, they pass through the digestive system where they are absorbed at rates between 20% and 50%—depending on your gut health, the type of vitamin, and whether your stomach is full or empty.

With an intravenous vitamin infusion, the nutrients are delivered directly into the bloodstream, allowing for immediate absorption of 100%. This means your body receives the full dose, and the effects are felt much faster—in minutes or hours instead of days or weeks. It's the difference between putting fuel directly into the tank versus waiting for the body to filter it separately.

Yes. The hangover recovery serum is one of the most requested treatments at Clínica Hispana del Metroplex. The protocol includes intensive hydration, electrolytes, B complex vitamins, antioxidants, and nutrients that help eliminate alcohol toxins, rehydrate the body, and quickly restore energy levels.

Most patients experience significant relief—less headache, nausea, and fatigue—during or shortly after the session. If you had a rough night, you can walk in at any of our locations in Dallas, Fort Worth, or North Richland Hills, TX.

Yes, we treat adults of all ages, including seniors. IV therapy can be especially beneficial for older adults who have difficulty absorbing nutrients orally, suffer from anemia, chronic fatigue, or diagnosed vitamin deficiencies.

For patients with special conditions—such as heart disease, kidney disease, pregnancy, or other medical situations—we conduct a prior medical evaluation to ensure the protocol is safe and appropriate. We provide care in Spanish and English, with or without insurance, and regardless of immigration status. At Clínica Hispana del Metroplex, everyone is welcome.

WEIGHT LOSS PROGRAM

Yes. In Clinical Hispanic Metroplex We offer medical weight loss programs that may include medications such as semaglutide, depending on each patient's medical evaluation.

Many patients seek options similar to Ozempic® or Wegovy® to help them control their appetite, improve their habits, and lose weight more effectively.

Before we begin, we conduct a medical consultation to determine if the treatment is suitable and safe for you.

The cost of the weight loss program may vary depending on the recommended treatment, duration, medications, laboratories, and necessary medical follow-up.

We have affordable options for patients with or without health insurance.

For current pricing and available promotions, you can contact any of our clinics in Dallas, Fort Worth, or North Richland Hills directly.

Each patient responds differently depending on their metabolism, habits, diet, medical condition, and consistency in the program.

Many patients begin to notice changes within the first few weeks when they follow the treatment and medical recommendations correctly.

Our focus is not just on losing weight quickly, but on helping you lose fat in a healthier and more sustainable way.

No. You do not need to bring a prior medical prescription.

Our medical team performs the necessary evaluation, takes a medical history, and makes recommendations before starting any weight loss treatment.

Patient safety is always a priority.

Our medical weight loss program may include:

  • Medical evaluation
  • Periodic monitoring
  • Weight control
  • Nutritional recommendations
  • Progress monitoring
  • Education on healthy habits
  • Medication if the provider deems it appropriate

In Clinical Hispanic Metroplex We seek to help our patients create real and sustainable changes in their health.

Yes. We also have weight loss options that don't require injections, depending on the patient's needs and goals.

During the medical consultation, we can advise you on the different alternatives available to lose weight safely.

Each case should be evaluated individually by a medical provider.

If you have thyroid problems, insulin resistance, PCOS, diabetes, or other hormonal conditions, it is important to have a medical evaluation before starting any weight loss treatment.

Our team will review your medical history, symptoms, and lab results to recommend the safest option for you.

Coverage depends on the type of insurance and the recommended treatment.

Some insurance plans may cover consultations, lab tests, or certain medications related to weight loss.

Our team can help you check coverage and available options.

Progress may vary if treatment is stopped prematurely.

Many patients regain weight when they abandon healthy habits or stop medical follow-up. That's why we recommend continuing the plan as directed by your provider for better long-term results.

Our goal is to help you develop sustainable habits and improve your overall health.

Some programs may be available for teenagers depending on age, medical history, and provider evaluation.

Safety is always our priority, especially for young patients.

We recommend scheduling a consultation to evaluate each case individually and determine the best options for the patient and their family.

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