FREQUENTLY ASKED QUESTIONS
Clinical Hispanic Metroplex near you
We are at your side to offer you the best service of customer care and give you always a solution that fits your needs. If you have any question you can get in touch with us for any of our channels of communication (click here), que nos pondremos en contacto enseguida contigo. Aquí te dejamos algunas de las preguntas frecuentes de nuestros pacientes.
Queries
What are the forms of payment of the query?
Puedes pagar en efectivo, tarjeta de débito o crédito.
How do I schedule a consultation?
You can do it by web page in Reserve a Time, call or write for any of our contacts.
What if I have any questions about the services, who can I turn to?
You can do the query through any contact that we have available in the website and in social networks. We always have executives available to respond.
To perform a query is mandatory schedule?
No, we attend without an appointment.
When do I qualify for a telemedicine consultation?
From now on, timely care, but from the safety from your home, we have implemented a form of medical consultations via video conferencing service. Here patients will have access to our professionals with the utmost security and confidence. You can see for the first time to one of our professionals or you can do a follow-up control.
How do I book my hour of telemedicine?
First, you must log in to the web agenda on our website and, when you choose centre of attention, you telemedicine. To schedule your time, you will receive an email with a link to make the payment and be able to shape your reservation. You will also receive an email with all the instructions to log the date and time of your query.
How do I access my query?
You have to access the link that you have sent via email. We advise you to check that your camera and microphone to work correctly and to connect at least 15 minutes before from a quiet place.
Will I be able to receive prescriptions and medical orders?
Yes. In the event that you require medical orders or prescriptions, these will be sent to your email address.
How can I connect from any device?
You'll be able to access your telemedicine practice from the device that you arrange: desktop, notebook, Tablet or phone. What is important is that you have a stable internet connection, camera, and microphone.
General
Hours?
Monday to Saturday
09:00 AM – 08:30 PM
Sunday
10:00 AM – 06:00 PM
Where can I visit you?
Nuestras clínicas se encuentran en Dallas y en Fort Work know here the exact directions to know which one is closer to you.
Parking?
If
What health insurance do you accept?
Atendemos con o sin seguro médico.
Welcome the people with insurance Medicare, Medicare Advantage, Aetna, Blue Cross Blue Shield, Oscar healthcare, Superior Health Plan (Ambetter), HMO and PPO Blue Cross Blue Shield, Cigna HMO, and Aetna PPO.
In which language do care
Our team of trained professionals serve in Spanish and English as the more comfortable you feel.
Why we are the best option for you?
- We are a clinic with professionals committed to excellence in the comprehensive service to our patients, under the highest standards of safety and quality.
- We give special relevance to the treatment of human warmth, care and closeness
- Team of trained professionals, who loves his profession.
- Because you will find a high quality human unbeatable.
- For our honesty and transparency.
- Because we put at your reach the best quality medical and health care with fair prices.
- Because in Clinical Hispanic Metroplex, we ensure from the very first day, for your health, for your safety and for your quality of life.
- Because we're committed to the prevention of diseases, with programs customized for you, based on the early detection, education, follow-up.
What laboratory?
Yes, we have several types of laboratory tests, the results you can discuss it with the doctor privately without cost for a better understanding of the same. Check out reviews here, which we have available for you.
Can I attend if I don't have roles, that is to say, immigration status ?
If, you are treated in the same way that it caters to all and immediately, you become part of our community. Visit us